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PublicTechnology.net IT & e-Government public sector news - e-Government & public sector IT news + job vacancies: Copyright: copyright 2000 - 2003 PublicTechnology.net Fri, 09 Jan 2009 01:00:00 +0100
Commenting on yseterdays Ofcom report which finds that many ISPs are providing broadband at significantly lower speeds than they have advertised, Liberal Democrat Shadow Culture, Media and Sport Secretary, Don Foster said:
Fri, 09 Jan 2009 01:00:00 +0100
Freedom, a secure communications solutions provider, has delivered an IP Telephony (IPT) solution across all four campus sites of the world-renowned Liverpool School of Tropical Medicine.
Fri, 09 Jan 2009 01:00:00 +0100
As Government eases hospital phone use restrictions, communications and networking specialist ADC says that it will not be as easy as taking down 'No mobile phones allowed' signs.
Fri, 09 Jan 2009 01:00:00 +0100
The London Borough of Harrow is implementing a seven year programme to transform the efficiency of its parking enforcement and collections system, using Civil Enforcement (CE) software from Civica, a supplier of software-based solutions that help organisations to improve service delivery and efficiency.
Fri, 09 Jan 2009 01:00:00 +0100
The London Borough of Hackney has become an OpenGalaxy library management system customer and joined the London Libraries Consortium (LLC), which now totals 12 members.
Fri, 09 Jan 2009 01:00:00 +0100
BSI British Standards invites comments on a new draft standard on the management of personal information. Once published, the standard will assist organizations in complying with the Data Protection Act 1998.
Fri, 09 Jan 2009 01:00:00 +0100
A top line up of international experts on cloud computing will converge in Westminster, London 2-3 February for the first ever European conference to assess the challenges and opportunities of cloud computing. Consulting firm BroadGroup which has researched and organised the conference, say that Cloud Computing has the potential to be the biggest change to the technology industry since the emergence of the World Wide Web.
Fri, 09 Jan 2009 01:00:00 +0100
UK consumers receive an average broadband speed of 3.6Mbit/s new Ofcom research reveals. This compares with an average maximum possible speed* of 4.3Mbit/s across the UK.
Fri, 09 Jan 2009 01:00:00 +0100
The London Development Agency work to deliver the Mayor's vision for London to be a sustainable world city with strong, long-term economic growth, social inclusion and active environmental improvement.
To do this, we produce the Mayor's Economic Development Strategy for London, which focuses on: places and infrastructure; supporting people, encouraging business; and promoting London.
We are one of the nine Regional Development Agencies (RDAs), set up by Government to transform England's regions through sustainable economic development.
And, as a functional body of the Greater London Authority (GLA), we have a key role to play in helping to deliver the Mayor of London's vision and priorities for London.
In order to support the Mayor's vision for London, we produce the Economic Development Strategy for London.
Following the appointment of Peter Rogers as our permanent Chief Executive, we are experiencing a period of significant cultural change. Our ultimate goal is to maintain our direction in becoming a more dynamic and focussed delivery regeneration organisation.
The LDA Improvement Programme is delivering significant organisational change at the LDA. In this pivotal role, you will be responsible for ensuring the Programmeâs success, ensuring that it achieves its objectives, realises benefits and delivers against its Plan. You will be responsible for ensuring that the required business change takes place throughout the organisation, proactively monitoring the Programmeâs progress, managing risks and initiating corrective action.
You will report to the LDAâs Board and senior management team on the Programmeâs performance, and be responsible for delivering a targeted communications and engagement strategy to create greater awareness, commitment and ownership of the priorities.
Together with a degree (or equivalent), you will have a track record of delivering change management within a complex organisation. You will be an experienced Programme Manager with an understanding of how systems can increase performance. You will be an excellent people manager, able to influence key decision makers within an organisation and you will have delivered effective change communications and engagement.
The role is for a fixed term to 31 March 2010.
--- For the detailed job vacancy description & application details see this link
Fri, 09 Jan 2009 01:00:00 +0100
MHP is one of the most progressive and respected social businesses in the country and our colleagues change the lives of literally thousands of people every day. Our approach is commercial and entrepreneurial, but characterised by a reputation for strong service delivery. We expect a lot from our people but, in return, our rewards and career development opportunities are first class.
As a member of the Business Systems Team (BST), to contribute to the delivery of the programme of scheduled development work and major development projects to ensure systems and software continue to meet and support business requirements.
It is essential the successful candidate has significant demonstrable experience in SQL*Plus, PL/SQL â (including tools such as TOAD/SQL Developer). The candidate must also have demonstrable experience in Oracle Forms 9/10 and Oracle Reports 9/10. It is also essential that you have some experience of Unix.
It is desirable the individual has some experience of Java, JDeveloper, ADF and some experience of OLAP, Oracle Discoverer, Application Express.
This position represents the opportunity for a person with the right blend of technical and personal skills to join us at an extremely exciting stage of our development.
Benefits include 25 days annual leave plus 8 bank holidays and 2 trust days, a contributory pension scheme plus other group benefits
Location: Wood Green, London
Salary: £38,607 - £41,184
Closing date: Midnight 20 January 2009
MHP is a green employer, celebrates diversity and welcomes applications from all communities. --- For the detailed job vacancy description & application details see this link
Fri, 09 Jan 2009 01:00:00 +0100
The London Development Agency work to deliver the Mayor's vision for London to be a sustainable world city with strong, long-term economic growth, social inclusion and active environmental improvement.
To do this, we produce the Mayor's Economic Development Strategy for London, which focuses on: places and infrastructure; supporting people, encouraging business; and promoting London.
We are one of the nine Regional Development Agencies (RDAs), set up by Government to transform England's regions through sustainable economic development.
And, as a functional body of the Greater London Authority (GLA), we have a key role to play in helping to deliver the Mayor of London's vision and priorities for London.
Following the appointment of Peter Rogers as our permanent Chief Executive, we are experiencing a period of significant cultural change. Our ultimate goal is to maintain our direction in becoming a more dynamic and focussed delivery regeneration organisation.
As a result of this shift in focus we are looking to hire a Head of Estates Management who will provide strategic advice and practical assistance on property portfolio management in order to deliver the LDAâs strategic economic development and regeneration objectives.
Your experience will have come from a commercial property portfolio management background and will have been spent in either the private or public sectors. You will have an in depth knowledge of legal frameworks, estate and portfolio management and a good understanding of project finance. --- For the detailed job vacancy description & application details see this link
Fri, 09 Jan 2009 01:00:00 +0100
These posts provide an exciting opportunity to support Children's Services in Blackpool within a dedicated Management Information Team. You will have a pivotal role in collecting, managing, analysing and reporting statistical information on the performance of services provided to Blackpool's children and young people, while being given the opportunity to develop databases and IT systems to support this work.
Ideally, you should be a graduate with a background in research and statistics, first-rate IT skills and have experience of project work. You will be a strong team player and possess excellent communication skills. An understanding of children's social care and/or education is also desirable.
For an informal discussion, please contact Marcy Klimek on 01253 476532.
Blackpool Council is committed to safeguarding and promoting the welfare of children. These posts are subject to satisfactory references, CRB and medical clearances and proof of legal working in accordance with the Asylum and Immigration Act 1996.
Blackpool Council welcomes applications from all the community. If you have not been contacted within three weeks of the closing date, please assume your application has been unsuccessful on this occasion.
All Local Authorities are required to undertake a pay and grading review. These posts will be subject to Job Evaluation and the pay and grade may increase or decrease as a result. --- For the detailed job vacancy description & application details see this link
Fri, 09 Jan 2009 01:00:00 +0100
With a proven track record in commissioning and contracting within personal social services you will lead a team of contracting staff in Children's Social Services.
Developing practice across the CFE directorate, with excellent negotiating skills you will;
⢠ensure that services are designed and delivered with the full involvement of service users.
⢠engage key stakeholders from across all sectors in innovative and next generation service delivery.
⢠demonstrate a thorough understanding of all legislation relating to the protection of children, the Aiming High agenda for disabled children and the Childrenâs Trust agenda.
⢠possess expert knowledge of contracting and procurement regulations across public sector bodies.
This post is subject to an Enhanced Disclosure Application to the Criminal Records Bureau. --- For the detailed job vacancy description & application details see this link
Fri, 09 Jan 2009 01:00:00 +0100
TheEuropean Commission has confirmed that on 21 October 2008 Commission officials carried out unannounced inspections at the premises of several smart card chips producers in several Member States. These chips are used for the production of smart cards, such as telephone SIM cards, bank cards and identity cards.
Fri, 09 Jan 2009 01:00:00 +0100
Kent County Council, one of the UKs largest, most diverse councils has successfully implemented Hornbills Supportworks ITSM (IT Service Management) software. The solution is used by 150 ICT operations staff to support 10,000 council staff located in over 500 different buildings around the county.
Fri, 09 Jan 2009 01:00:00 +0100
Fortify Software, an application vulnerability specialist, has warned companies with even the remotest connections to the Middle East to be on guard against a malware or similar cyber-attack as a result of the ongoing conflict between Israel and the Palestinians.
Fri, 09 Jan 2009 01:00:00 +0100
Whilst sub-zero temperatures are forecast for the remainder of this week, gritters throughout the country are working to keep the UKs road network clear of snow and ice to protect motorists and limit disruption during peak traffic periods.
Fri, 09 Jan 2009 01:00:00 +0100
The European Commissionn has informed the Finnish telecoms regulator, Viestintävirasto or FICORA (Finnish Communications Regulatory Authority), of its serious doubts over the compatibility with EU law of its draft regulatory measures on the Finnish wholesale broadband access market.
Fri, 09 Jan 2009 01:00:00 +0100
Cardiff Community Housing Association (CCHA) has chosen the HR Unity range from Carval Computing to manage its HR, and training processes and to introduce browser based, self service data access for all staff.
Fri, 09 Jan 2009 01:00:00 +0100
Sun Microsystems is the latest company to join the British Computer Society's (BCS) group membership scheme.
Fri, 09 Jan 2009 01:00:00 +0100
Charles Leadbeater, one of the worlds most influential creative thinkers and author of the book We-Think: mass innovation, not mass production is to give the keynote speech at Ordnance Surveys 2009 Terra future conference.
Fri, 09 Jan 2009 01:00:00 +0100
Finjan., a supplier of secure web gateway products, says that a video news item just published, which shows how easy it now is to manufacture cloned debit and credit cards, confirms the findings of the company's Q2 2008 trends report.
Fri, 09 Jan 2009 01:00:00 +0100
Do you have a sound understanding of the lifestyle activities that affect those suffering from and at risk of drug & alcohol abuse?
As Drugs & Alcohol Co-ordinator you will work in partnership with West Kent PCT and other statutory agencies to deliver health improvement initiatives around drug & alcohol abuse. You will deliver a wide range of training sessions, events, projects and initiatives to meet the needs of targeted groups and residents in order to influence change.
You will carry out research and consultations; to recommend and carry out initiatives on behalf of the CDRP linked to the LAA targets and the Government PSA25: Reduce the harm caused by drugs and alcohol. You will monitor performance to demonstrate the effectiveness of initiatives and key outcomes identified.
With a relevant degree or experience in the planning and delivery of community based projects and of working with the voluntary sector and other organisations to promote participation in health initiatives on drug and alcohol abuse and associated mental and other health issues. A full valid driving licence is required and provision of a suitable vehicle for work purposes
Fixed term contract for 2 years
This post requires a CRB check --- For the detailed job vacancy description & application details see this link
Fri, 09 Jan 2009 01:00:00 +0100
Are you concerned about the dietary habits and eating patterns that are affecting our Nation?
Working in conjunction with West Kent PCT, you will be responsible for delivering initiatives and health improvement schemes around the borough; tackling issues such as diet, obesity, healthy eating and physical activity. Working alongside external organisations, you will ensure that the needs and objectives of any strategies are met. You will be able to deliver training sessions and events in order to influence change. Project and performance monitoring will be critical to success, linked in to LAA and PCT targets.
Experience in the planning and delivery of community based projects is essential, as is a working knowledge of all Microsoft Office software. An understanding of how dietary habits and physical exercise is affected by lifestyle is also a must. Applicants are expected to have related work experience and/or relevant Degree. A full valid Driving licence, as well as a suitable vehicle for work purposes is required.
This post requires a CRB check
This position is fixed term for 2 years --- For the detailed job vacancy description & application details see this link
Fri, 09 Jan 2009 01:00:00 +0100
Resourceful, and enthusiastic with excellent communication skills, you will spend most of your time working with service managers reviewing their current contract arrangements with suppliers and driving increased value through arranging our corporate contracts for goods and services
You will have an impressive track record around contract negotiation and procurement especially the letting long term service contracts
You will have an Advanced Diploma Level 5 Chartered Institute of Purchasing and Supply or equivalent and may be working towards an MCIPS qualification..
The strategic procurement team, working within the Business Improvement Team, is committed to the delivery of excellent value for money on our £130m annual spend, helping us continue to deliver quality services to our 190,000 residents.
This advert was originally advertised in September 2008. Previous applicants need not apply. --- For the detailed job vacancy description & application details see this link
Fri, 09 Jan 2009 01:00:00 +0100
We are looking for someone to operate the day to day running of the busy IT helpdesk supporting 160 users over 7 sites at the Commission. You will be the 1st line support for all IT issues and contribute to performance of the helpdesk function through compliance with service level agreements. You will be reporting to and working closely with the Senior IT Officer (Helpdesk).
If you have a good level of experience of IT support work, coupled with MS office and Windows experience, this could be the opportunity for you.
http://www.electoralcommission.org.uk/about-us/careers --- For the detailed job vacancy description & application details see this link
Fri, 09 Jan 2009 01:00:00 +0100
In November 2005 HMRC and EDS signed an agreement involving an aggregate settlement of £71.25 million for issues experienced in 2003 with the IT system developed by EDS to support the 2003 launch and subsequent operation of tax credits.
Fri, 09 Jan 2009 01:00:00 +0100
People across England and Wales can now access details of crime trends in the areas where they live, online, Home Office Minister Vernon Coaker has announced.
Fri, 09 Jan 2009 01:00:00 +0100
Sheffield Teaching Hospitals NHS Foundation Trust has implemented the BigHand digital dictation workflow system, incorporating over 1000 users spanning 5 hospitals on 2 campuses in one of the largest rollouts of Digital Dictation technology in the NHS.
Fri, 09 Jan 2009 01:00:00 +0100
Megan Pendlebury, head of service management at itsmf uk, talks to Claire Adams from NHS Connecting for Health, about her role as head of relationship & service management, an element of which contains the essential IT skills programme (EITS) a multi million pound it project which aims to provide all NHS staff and associated professionals with a minimum set of IT skills and knowledge, enabling safe and confident working practice.
Fri, 09 Jan 2009 01:00:00 +0100
Denbighshire County Council has selected Websense Web Security Gateway to provide complete Web security protection for its 3,500 users.
Fri, 09 Jan 2009 01:00:00 +0100
A partnership between University of Sheffield, DigiTV, Tunstall, Fold Housing Association and Housing 21aims to deliver an innovative research project to develop a Virtual Extra Care Service (VIRTEx) within local communities.
Fri, 09 Jan 2009 01:00:00 +0100
The broadband.co.uk speedtest results for December 2008 show Virgin keeping their lead as the UK's fastest broadband provider for the fourth consecutive month, but O2/Be are closing the gap with the difference now marginal.
Fri, 09 Jan 2009 01:00:00 +0100
English hospitals should consider allowing more liberal use of mobile phones, following new guidance issued by the Department of Health.
Fri, 09 Jan 2009 01:00:00 +0100
Employing a number of IT applications, youâll collate and analyse large, diverse data sets from a variety of local, regional and national sources. Youâll go on to use these to produce accessible reports that inform managers on how services are performing and meeting individual client requirements.
An excellent communicator who is highly numerate and IT literate, you must bring us proven expertise in analysing complex information, using the web as a research tool and writing key policy briefings.
For more information and to apply please visit www.stepintobarnet.org
Interview dates: 26 and 30 January 2009. --- For the detailed job vacancy description & application details see this link
Fri, 09 Jan 2009 01:00:00 +0100
This is an exciting opportunity to join the Admissions & Property Team to make an immediate contribution in supporting the Every Child Matters agenda. You will make a contribution to implementing the major capital programmes that will benefit the children, young people and vulnerable adults of our Borough.
As an experienced client construction project manager you will implement capital building projects for schools, youth centres, early years and social care establishments, with responsibility from inception through design to implementation. Key projects include construction of new schools and teaching spaces to meet demand for pupil places, Childrenâs Centres, and the DCSF strategic programmes including the Primary Capital Programme, and planning for Building Schools for the Future.
You will be working with stakeholders in the Social Care & Learning Department to create project briefs; manage building projects from start to finish and instruct designers, contractors and other building professionals. You will ensure that the scope and objectives of the projects are clearly understood and then implement the construction work to meet these objectives within budget and on programme. You will also take responsibility for accessing external funds and ensuring compliance with Government requirements.
This position is offered on an initial 2 year basis and we require a professional approach with the ability to work to tight timescales. We offer flexible working wherever possible; a generous pension scheme; a wide range of employee benefits and the opportunity to buy, sell or bank annual leave.
Secondment opportunities will be considered.
For an informal discussion please contact Chris Taylor, Admissions & Property Manager on telephone 01344 354062.
Interview date: 6th February 2009 --- For the detailed job vacancy description & application details see this link
Fri, 09 Jan 2009 01:00:00 +0100
Quality Manager Shepherds Bush Housing Group --- For the detailed job vacancy description & application details see this link
Fri, 09 Jan 2009 01:00:00 +0100
A talented Web Application Developer is required for projects that involve development using the latest web 2.0 technologies. You will be responsible for designing and developing several key online systems.
You will join the team responsible for the ongoing support and development of the Councilâs website and intranet as well as the strategic planning and implementation of new systems.
Candidates must have a proven track record of developing within a .NET 2.0, (C#) XML, SQL 2005 and Web environment. Any exposure to the Immediacy CMS is a distinct advantage.
For further information and an informal discussion telephone Mr Rob Collyer on 01702 546366 Extn: 3221
To find out more, you can visit our website
http://www.rochford.gov.uk --- For the detailed job vacancy description & application details see this link
Fri, 09 Jan 2009 01:00:00 +0100
Post title: Temporary Procurement Officer (To cover Maternity Leave for up to 8 months with the possibility of extension until March 2010) (Job no:)
£26,835 Per Annum (subject to job evaluation exercise)
Contract: Permanent 37 Hours per week
Oxford City Council recognises that procurement is a key driver in achieving value for money.
Working closely with the Corporate Procurement Manager, you will prepare tender documentation; evaluate tenders and give Oxford City Council staff procurement advice.
·A self-starter, confident of delivering against demanding targets
·You will have a proven track record of procuring goods and services, preferably in the public sector.
·You will have impressive communication skills
·You will be MCIPS qualified
For an informal discussion about the post please contact Nicky Atkin on 01865 252778 or email natkin@oxford.gov.uk
Closing Date: Friday 30th January 2008 --- For the detailed job vacancy description & application details see this link
Fri, 09 Jan 2009 01:00:00 +0100
Quality Manager Shepherds Bush Housing Group --- For the detailed job vacancy description & application details see this link
Fri, 09 Jan 2009 01:00:00 +0100
The Museum of London is one of Europeâs largest urban history museums and our staff are passionate about what they do. We employ a wide range of people in jobs as diverse as the team we are trying to build.
The Museum of London is looking for a talented, motivated and driven 1st Line Helpdesk Engineer, to work alongside three existing 3rd line roles and under the Computer Services Manager. You will be responsible for managing the day to day IT problems encountered by our c.400 users throughout the Museum of London on any of its three sites at London Wall, West India Quay or Eagle Wharf Road. You will be responsible for logging all calls to the groupâs helpdesk system, and be expected to diagnose and prioritise those calls on the basis of their severity and close as many as possible. You will escalate any calls that require it and also be responsible for liaising with the user to that effect. You will attend to PCs, Servers, peripheral devices and network equipment on the three sites.
The successful candidate must have recent substantial experience in an IT/Helpdesk/user support role. You must also have experience of supporting Windows 2000/2003 Server, Windows 2000/XP Professional, the Microsoft Office suite, and MS Exchange Server 2000/2003. You will need a flexible approach to working hours and on occasion will be asked to provide on call and weekend cover. You will also be responsible for all areas of IT procurement.
Experience of McAfee Anti-Virus software management, Altiris Client Management suite, Veritas Backup Exec, Oracle RDBMS and SQL Server is desirable as is experience of supporting a joint PC/MAC based environment and knowledge of Exchequer and ArcGIS. Having any qualifications such as MCP, A+ or N+ would also be looked at favourably.
Application forms and further details can be found at www.museumoflondon.org.uk/jobs. Alternatively, please send a stamped self-addressed A4 envelope to Museum of London, 150 London Wall, London, EC2Y 5HN, marked for the attention of HR, quoting reference number ISMoL9-2
The closing date for applications is Monday 19th January 2009 at 5pm. Interviews will be held in the week commencing Monday 2nd February 2009.
--- For the detailed job vacancy description & application details see this link
Fri, 09 Jan 2009 01:00:00 +0100
The Museum of London is one of Europeâs largest urban history museums and our staff are passionate about what they do. We employ a wide range of people in jobs as diverse as the team we are trying to build.
The Museum of London is looking for a talented, motivated and driven 1st Line Helpdesk Engineer, to work alongside three existing 3rd line roles and under the Computer Services Manager. You will be responsible for managing the day to day IT problems encountered by our c.400 users throughout the Museum of London on any of its three sites at London Wall, West India Quay or Eagle Wharf Road. You will be responsible for logging all calls to the groupâs helpdesk system, and be expected to diagnose and prioritise those calls on the basis of their severity and close as many as possible. You will escalate any calls that require it and also be responsible for liaising with the user to that effect. You will attend to PCs, Servers, peripheral devices and network equipment on the three sites.
The successful candidate must have recent substantial experience in an IT/Helpdesk/user support role. You must also have experience of supporting Windows 2000/2003 Server, Windows 2000/XP Professional, the Microsoft Office suite, and MS Exchange Server 2000/2003. You will need a flexible approach to working hours and on occasion will be asked to provide on call and weekend cover. You will also be responsible for all areas of IT procurement.
Experience of McAfee Anti-Virus software management, Altiris Client Management suite, Veritas Backup Exec, Oracle RDBMS and SQL Server is desirable as is experience of supporting a joint PC/MAC based environment and knowledge of Exchequer and ArcGIS. Having any qualifications such as MCP, A+ or N+ would also be looked at favourably.
Application forms and further details can be found at www.museumoflondon.org.uk/jobs. Alternatively, please send a stamped self-addressed A4 envelope to Museum of London, 150 London Wall, London, EC2Y 5HN, marked for the attention of HR, quoting reference number ISMoL9-2
The closing date for applications is Monday 19th January 2009 at 5pm. Interviews will be held in the week commencing Monday 2nd February 2009.
--- For the detailed job vacancy description & application details see this link
Fri, 09 Jan 2009 01:00:00 +0100
The Museum of London is one of Europeâs largest urban history museums and our staff are passionate about what they do. We employ a wide range of people in jobs as diverse as the team we are trying to build.
The Museum of London is looking for a talented, motivated and driven 1st Line Helpdesk Engineer, to work alongside three existing 3rd line roles and under the Computer Services Manager. You will be responsible for managing the day to day IT problems encountered by our c.400 users throughout the Museum of London on any of its three sites at London Wall, West India Quay or Eagle Wharf Road. You will be responsible for logging all calls to the groupâs helpdesk system, and be expected to diagnose and prioritise those calls on the basis of their severity and close as many as possible. You will escalate any calls that require it and also be responsible for liaising with the user to that effect. You will attend to PCs, Servers, peripheral devices and network equipment on the three sites.
The successful candidate must have recent substantial experience in an IT/Helpdesk/user support role. You must also have experience of supporting Windows 2000/2003 Server, Windows 2000/XP Professional, the Microsoft Office suite, and MS Exchange Server 2000/2003. You will need a flexible approach to working hours and on occasion will be asked to provide on call and weekend cover. You will also be responsible for all areas of IT procurement.
Experience of McAfee Anti-Virus software management, Altiris Client Management suite, Veritas Backup Exec, Oracle RDBMS and SQL Server is desirable as is experience of supporting a joint PC/MAC based environment and knowledge of Exchequer and ArcGIS. Having any qualifications such as MCP, A+ or N+ would also be looked at favourably.
Application forms and further details can be found at www.museumoflondon.org.uk/jobs. Alternatively, please send a stamped self-addressed A4 envelope to Museum of London, 150 London Wall, London, EC2Y 5HN, marked for the attention of HR, quoting reference number ISMoL9-2
The closing date for applications is Monday 19th January 2009 at 5pm. Interviews will be held in the week commencing Monday 2nd February 2009.
--- For the detailed job vacancy description & application details see this link
Fri, 09 Jan 2009 01:00:00 +0100
The Museum of London is one of Europeâs largest urban history museums and our staff are passionate about what they do. We employ a wide range of people in jobs as diverse as the team we are trying to build.
The Museum of London is looking for a talented, motivated and driven 1st Line Helpdesk Engineer, to work alongside three existing 3rd line roles and under the Computer Services Manager. You will be responsible for managing the day to day IT problems encountered by our c.400 users throughout the Museum of London on any of its three sites at London Wall, West India Quay or Eagle Wharf Road. You will be responsible for logging all calls to the groupâs helpdesk system, and be expected to diagnose and prioritise those calls on the basis of their severity and close as many as possible. You will escalate any calls that require it and also be responsible for liaising with the user to that effect. You will attend to PCs, Servers, peripheral devices and network equipment on the three sites.
The successful candidate must have recent substantial experience in an IT/Helpdesk/user support role. You must also have experience of supporting Windows 2000/2003 Server, Windows 2000/XP Professional, the Microsoft Office suite, and MS Exchange Server 2000/2003. You will need a flexible approach to working hours and on occasion will be asked to provide on call and weekend cover. You will also be responsible for all areas of IT procurement.
Experience of McAfee Anti-Virus software management, Altiris Client Management suite, Veritas Backup Exec, Oracle RDBMS and SQL Server is desirable as is experience of supporting a joint PC/MAC based environment and knowledge of Exchequer and ArcGIS. Having any qualifications such as MCP, A+ or N+ would also be looked at favourably.
Application forms and further details can be found at www.museumoflondon.org.uk/jobs. Alternatively, please send a stamped self-addressed A4 envelope to Museum of London, 150 London Wall, London, EC2Y 5HN, marked for the attention of HR, quoting reference number ISMoL9-2
The closing date for applications is Monday 19th January 2009 at 5pm. Interviews will be held in the week commencing Monday 2nd February 2009.
--- For the detailed job vacancy description & application details see this link
Fri, 09 Jan 2009 01:00:00 +0100
The Museum of London is one of Europeâs largest urban history museums and our staff are passionate about what they do. We employ a wide range of people in jobs as diverse as the team we are trying to build.
The Museum of London is looking for a talented, motivated and driven 1st Line Helpdesk Engineer, to work alongside three existing 3rd line roles and under the Computer Services Manager. You will be responsible for managing the day to day IT problems encountered by our c.400 users throughout the Museum of London on any of its three sites at London Wall, West India Quay or Eagle Wharf Road. You will be responsible for logging all calls to the groupâs helpdesk system, and be expected to diagnose and prioritise those calls on the basis of their severity and close as many as possible. You will escalate any calls that require it and also be responsible for liaising with the user to that effect. You will attend to PCs, Servers, peripheral devices and network equipment on the three sites.
The successful candidate must have recent substantial experience in an IT/Helpdesk/user support role. You must also have experience of supporting Windows 2000/2003 Server, Windows 2000/XP Professional, the Microsoft Office suite, and MS Exchange Server 2000/2003. You will need a flexible approach to working hours and on occasion will be asked to provide on call and weekend cover. You will also be responsible for all areas of IT procurement.
Experience of McAfee Anti-Virus software management, Altiris Client Management suite, Veritas Backup Exec, Oracle RDBMS and SQL Server is desirable as is experience of supporting a joint PC/MAC based environment and knowledge of Exchequer and ArcGIS. Having any qualifications such as MCP, A+ or N+ would also be looked at favourably.
Application forms and further details can be found at www.museumoflondon.org.uk/jobs. Alternatively, please send a stamped self-addressed A4 envelope to Museum of London, 150 London Wall, London, EC2Y 5HN, marked for the attention of HR, quoting reference number ISMoL9-2
The closing date for applications is Monday 19th January 2009 at 5pm. Interviews will be held in the week commencing Monday 2nd February 2009.
--- For the detailed job vacancy description & application details see this link
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