Specialty Answering Service has updated their affiliate program. We have added an on-line module that allows affiliates to choose their banner ads, text ads, and text links as well as track clicks and earned monthly commission. As always, our affiliate program is zero fee per inclusion.

We have just added more articles to our answering service article archive database. Our article archive is truly a great resource for gaining information about an industry that may be a foreign concept to most business owners. Please review our most recent article additions

We have just added an online billing module for customers who wish to pay by credit card online or wish to get an immediate invoice. Participants will also be able to see their invoice payment history including current & past due invoices & their amounts.

The Memorial Day holiday is typically a problem for most answering service companies. Rushes of calls, businesses closed, and under-staffed call centers are just a few of the problems that plague the industry. Every day we are in business is a learning opportunity. We have come to know what to expect during typical "busy" times and how to properly manage the occasion. So, kudos to our entire company for another flawless holiday.

Specialty Answering Service has Nextel phone / 2 way paging support available for all genre of contractors who relay on Nextel service as their primary means of communication.

Around this Memorial Day holiday, air conditioners across the nation are being turned on and home-owners are discovering they are not in proper working condition. In order to manage the dramatic increase in HVAC related calls, we have added extra operators to each shift to be able to manage the volume increase as well as staffed our work at home operator pool.

Specialty TAS has enhanced our internal capabilities to be able to accommodate varying types of call center accounts from the simple to the complex. We are now able to manage everything from internet & web related applications as well as outbound telemarketing, order processing, and a wide array of other services. Please see our advanced call center page for more information.

Specialty Answering Service is able to answer calls for our French speaking customers to the north making us a true multi-lingual call center. Please review the French version of our home page for more information.

We have converted our home page to Spanish for our Spanish speaking customers. Please also note that we are a bi-lingual service and are able to manage calls in both English and Spanish.