Happy New Year Folks! Someone was filming me on New Years Eve; they asked me what my New Years wish was. I said: “If I watch this video many years from now, may I not feel led to say “Man was I sure skinny!” Stay Tuned ...

As Dewitt Jones instructs in his video Celebrate What's Right with the World, I am going to celebrate what's right with.... customer service. Andrews Jewelers and U-Line. First, Andrews. Let me count the ways. But before I start counting I have to throw in something that Andrews may not appreciate. ...

Someone emailed me the following question: “I am looking for some terminology for housekeeping work performance evaluations. Can you help me out?” The question raises bigger concerns than the question solicits. I COULD answer this question specifically because I was an HR Manager in a large commercial cleaning company – the ...

We’ve tried to find a person who would like to blog regularly for the Employee University audience; trying to find an attorney who could keep us all abreast of case law that is interesting and relevant to life as rat in the rat race. Since months have gone by without someone ...

The Good People Bad Choices ethics training video portrays a college age girl talking with her grandfather and his friend (former CEO and CFO) about ethics. She has been tasked with writing a paper on ethics and has turned to these men for lessons learned during their days of ...

“Let’s Get Honest About Sexual Harassment” is a fun training video that delivers just what the title promises – an honest look at the situations we all must deal with in the workplace, but like to pretend that we don’t. I’ve seen some pretty bad videos about sexual harassment during my ...

The Art of Possibility is a refreshing training video with insight from enthusiastic motivators Ben and Roz Zander. The clips of Ben in the midst of his motivational seminars and Roz’s candid interviews are a far cry from the scripted role-playing model that so many training videos tend to ...

Watch the two short videos by clicking on the following links and tell me what you think? What if I do not have good employee performance tracking system in place, should I NOT do a performance evaluation if my review will be subjective? It is a challenge writing a performance evaluation for ...

Thats right...I am suggesting that we all maintain our sense of outrage. You see, whenever there is a shocking and deadly incident of violence (for example: the VA. Tech incident) there is a lot of outrage and concern. We immediately ask "How can this happen?", and "What do ...

Jack Valenti died April 2007. By request from Lyndon B. Johnson, Jack Valenti was aboard Air Force One with President Johnson when it carried President John F. Kennedy’s body from Dallas in November 1963. He can be seen in the famous picture of Johnson being sworn in. He was seated ...