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Rss Directory > Computer > Software > Jitbit Software Blog


 
  Fri, 16 May 2008 10:05:00 +0200
Video from Mix08. Looks really impressive.

  Thu, 15 May 2008 14:02:00 +0200
Just received a message from Tucows, a formerly popular software archive. The message says they're accepting our RSS Editor software. Which I've submitted... about two years (!) ago.

Wow. Now I know how a woman feels when her drunk ex-boyfriend calls at 3:00am saying he misses her... While she's trying to figure out who's calling.

PS. It's hard to find the time for full blog posts these days, so follow us on Twitter if you want.
  Wed, 14 May 2008 17:00:00 +0200
Piracy is what every software company worries about. We all do our best to protect our software from cracking, patching and other kinds or reverse engineering. But should we really try to build an invincible protection? With all these hardware-lockers, network activations and stuff?

No way. That's what we think here at Jitbit Software. And here is why:

There are three kinds of users:
  1. Ones that will buy your software and never use a pirated version.
  2. Ones that will never buy your software and search for a crack till death. If there's no crack, they turn to your competitor or even buy it with a stolen credit card, which is even worse, because you will have to deal with chargebacks and bank penalties.
  3. Ones that will try to hack (or search for a pirated version), and if it cannot be done easily, they buy (bingo).
Your software protection system should turn group 3 into buyers. Period. A simple asynchronously (to prevent keygens) crypted serial number will do. But if you make it unbreakable, you will have to deal with carders and chargebacks from group 2. If you make it too complicated (network activation, hardware-binding, USB-keys and similar crap), you will lose your customers from group 1.

But this is not the whole story.

We all know, that you can buy a fake Rolex for 40 dollars, or a D&G shirt for 20... That's something we should learn from non-software (tangible) companies: D&G does not fight piracy! Actually D&G even encourages piracy as it promotes the original. That's why when you release the first version of the software, you should use an intentionally weak protection system.

When we released the first versions of our Network Settings Switcher and Macro Recorder back in 2004 (and Network Sniffer later), our serial number system was so lame, that a keygen was out two days after the release. We had gigabytes of traffic and thousands of visitors coming from piracy websites, but we've gained publicity, backlinks, downloads and Google-PR.
  Mon, 12 May 2008 10:33:00 +0200
...just don't blog.
  Fri, 18 Apr 2008 11:06:00 +0200
If you have a website with an RSS-feed on it, you're just 2 clicks away from converting your feed into a podcast. Odiogo is a cool service that "reads your feed aloud", making a podcast from it. The quality is surprisingly good (check out the demo).

Why would you need it? Cause it's another way of promoting your blog/website: create a podcast, submit it to podcast-directories and get traffic and a backlink.

Some podcast directories:
Podcast.com
Podcast.net
Podcastalley
PodcastPickle
PodcastDirectory
Odeo

P.S. Don't have an RSS-feed yet? Try our RSS Feed Creator software.
  Thu, 17 Apr 2008 09:09:00 +0200
We've recently released updates for some of our products, here are the details:

Jitbit ASP.NET Forum 4.7.0. - this version has finally fixed the Security Exception, which was thrown when the forum was run in a partially trusted environment AND SEO-friendly URLs module is enabled. This has been fixed. Also, the 4.7 allows reordering forums in the list (we've added a custom "OrderByNumber" column to the database, which can be edited in the admin panel).

Network Switcher 5.42 improves the IE proxy switcher and overall performance.

RSS Feed Creator 3.46 also features improved performance and usability (processing keyboard shortcuts), and generates cleaner XML code.
  Wed, 16 Apr 2008 10:39:00 +0200
Google-bot already knows how to parse Flash and Javascript on our websites, extracting URLs to index. And now it's been oficially announced, that Google starts submitting forms, filling the fields with keywords, playing with options, and indexing the results.

Google submits only GET forms, that have no login/password fields. So if you don't want the robot to fill your database with junk, rewrite your forms to POST.
  Fri, 04 Apr 2008 21:14:00 +0200
Google 1998



Google 1999



Yahoo 1996



MSN 1996



Netscape 1996



Ask Jeeves 1997

  Wed, 02 Apr 2008 15:13:00 +0200
BrowserShots makes screenshots of your website in different browsers, even in exotic ones, like the Konqueror browser for Linux.
  Fri, 21 Mar 2008 10:06:00 +0100
A cool web-service that every web-designer was waiting for: the Flickr Color Picker. You set the background color and it picks some "relevant" photos from Flickr.
  Wed, 19 Mar 2008 17:13:00 +0100
About a week ago I have contacted Google's support. I wanted to let them know, that when their web services (Google Apps, Google Reader, AdWords/Adsense etc.) are being accessed via httpS, the browser sometimes shows a security warning: "This page contains both secure and nonsecure items". This message is always shown when you click the "help" link, sometimes it even pops-up during normal operations (opening items, logging-in etc), especially when using "Google Apps".

Simple steps to reproduce: navigate to https://mail.google.com/mail/ and click "Help".

[webmaster-hat-on] The reason is obvious: some element on a secure web page (one that is loaded with "https://") is not being loaded from a secure source (uses "http://" absolute path). This typically occurs with images, JavaScript, frames, CSS etc. It's a well known "mixed content error" which can be easily fixed [webmaster-hat-off]

Anyway, I decided to contact support. First, it took me dozens of clicks to finally get to the Google Apps support form through all their suggestions and troubleshooters. Then, Google has answered me with an automated email with links to FAQs, top suggestions and the closing phrase: "if you still have unresolved questions after looking through this material, please reply to this email". I still had unresolved questions, so I replied. After 4 days of waiting the Google's answer was:

Please switch to Firefox
OR
use our application via unsecured http.
I don't want to read my confidential emails via unsecured http. I don't want to switch to Firefox. I guess I will continue seeing this lame error from Google webdevs...

When Windows Vista was first released we had a lot of trouble with our network switcher tool, cause Vista requires administrative permissions to change network settings on the fly. And getting admin permissions is a real pain under Vista. We've had tons of support requests. Imagine if we would answer:

Please use Windows XP
OR
Disable "User Account Control" in Vista security settings.
Of course Google is a giant company which gets tons of emails and support requests from their users and crazy fans. They are obliged to filter these requests by forcing users to read their FAQs and troubleshooters. They simply can't afford being personal. It's not their fault. But that's the advantage of being a mISV. You're small enough to be personal to your customers.


[UPDATE] 2 seconds after posting this, I found this thread on BoS: Google support
***Disclaimer: these opinions and views are my PERSONAL opinion and may be right or wrong.

A long time ago in a galaxy far away I was happy using IE6 and Symantec Antivirus and was pretty much sure I was protected from all kinds of malware, being very skeptical about all the IE vulnerability horror stories.

But you know what they say: "there are two types of users - the ones who already do backups, and the ones that will".

Of course after a while I accidentally discovered several trojan-programs on my drive. One was trying to connect to a botnet, another was trying to steal my email passwords... So I installed Comodo Firewall (which I believe is the best personal firewall software, which is also free) on all our machines, changed my antivirus, reconfigured my office and home routers and their built-in firewalls etc. etc. And moreover, I switched to Firefox.

But after many months and the release of IE 7 I'm back with IE and here is why:

1. Firefox is slow. Which is no surprise since much of Firefox and many extensions are written in Javascript (like any other application based on Mozilla's XUL platform).

2. IE7 is fast. In spite of all my toolbars - and I have ieHttpHeaders, IE Developer Toolbar, Google Toolbar, SEO Quake toolbar and more. But IE7 is still surprisingly fast

3. Memory requirements. I'm writing this post with 8 other tabs open in IE7, and two of them are loaded with heavy AJAX-rich Javascript applications that I've been running for more than two hours now. And IE7 uses only 89 Mb of memory. Firefox wants over 280 Mb for the same task, which is 3 times more.

4. Security & Privacy. IE7 comes with the latest code updates introduced in Windows XP SP2, including download blocker, improved URL parser, ActiveX add-on manager and optional Phishing Filter. IE7 also has privacy cleaners similar to the ones in Firefox (delete cookies, delete history, cache etc.)

5. W3C Standards. Firefox has always been a better renderer than IE6. Yes, writing HTML code for IE6 has always been a nightmare. Now IE7 has changed that.

(But still a lot of people use IE6, so we have to check our pages in it - we use a great tool called Multiple IE which makes it possible to test your websites under different IE versions, from 3 to 7).

6. Usability. I believe that IE7 has a cleaner look and is easier to navigate. IE7 finally has tabs, and tab-operations are simpler (for example, closing a tab in Firefox is a two-click operation).
  Fri, 07 Mar 2008 09:46:00 +0100
Microsoft has released IE8 beta 1 to the public. The new version features HTML and CSS developer tools, Javascript debugger and more. Check out the first screenshots:







  Wed, 27 Feb 2008 21:06:00 +0100
Recently we've received several proposals from a well-known eCommerce provider asking us to switch to them from Plimus (our current online payments processor). Their somewhat insistent email has induced me to write this post - 7 simple rules for writing sales emails, that we follow here at Jitbit:
  1. No questions. "Please tell us your sales volume, and we will send you our rates". No way! Send out your rates table in advance. When a recipient reads your email, he is not deciding whether he wants your services or not. He decides whether he deletes your email right now, or after a while. So no questions.

  2. Create a USP (a unique selling proposition) and place it at the top of your email. Give your recipient one good reason why he should spend another second reading your email. Give him, what Bob Walsh calls "the Hook" - your initial statement which differs you from all the other junk.

  3. Know your competitor. Visit their website, look through their features and prepare a short list of your features that beats them, before offering your services. When you ask someone "please switch to us from XXX", be ready for the appropriate question - "why the heck do you think you suit me better than XXX?".

  4. Make it short. Be succinct and make your email clear.

  5. Read it aloud. This is a great tip from professional editors.

  6. Don't CC multiple recipients. Instead, send multiple personalized emails (for example, by using our MailJet email marketing software).

  7. Don't send it! Save your email as a draft and re-read it in the morning. If you still like it - send it.
Interesting finds for today:
-Gavin Bowman talks about Idiotic Version Numbers
-Don't listen to your users by Jeff Atwood
  Tue, 19 Feb 2008 20:31:00 +0100
I'm often asked, how to make an online business successful.

Here it is. 24 steps to success.

  Tue, 19 Feb 2008 09:13:00 +0100
Yesterday I had uninstalled Firefox and spent an hour cleaning the registry from Mozilla entries, cause after removing Firefox and switching to IE7 I got a lot of glitches. I googled a bit for some software cleaner which would remove these entries automatically, but found nothing. So I had to go through all the entries manually.

A rule of thumb when developing an uninstaller is: if your application registers some file associations, adds autostart entries, changes the system settings or anything else, please be so kind to restore everything back in the uninstaller. I was surprised that Mozilla developers are not aware of this rule.
  Mon, 11 Feb 2008 09:24:00 +0100
Awesome quote:

Don’t be stupid. Borrow more. At $20,000 in debt, if your business model doesn’t work, you are in trouble. At $2,000,000 in debt, if your business doesn’t work, the bank is in trouble.
(via foundread)

Interesting finds for today:
  Fri, 01 Feb 2008 17:01:00 +0100
Yesterday my friend's 13 years old daughter asked me a question I couldn't answer. "What is that icon on the 'Save' button?" she asked, "What does it mean?"

It took me a couple of moments to figure out what she's talking about. Then it took me several minutes to explain.

"Why would anyone use a 1.5 Mb ugly box, when you can save 4Gb on a tiny flash drive?"

Well, here it is. A whole new generation of users who never saw a 3½-inch diskette.

What should I draw on a save button, so "MySpace-generation" would understand? Is it time to rethink our usability standards? Or should we stick to the classics?
  Tue, 29 Jan 2008 13:21:00 +0100
Yesterday we have added two new languages to our web-based Help-Desk product: Norwegian and Portuguese. Also the new version comes with a great new feature: when Jitbit HelpDesk works in Windows-authentication mode and detects a new unregistered user, it tries to connect to the Active Directory to get the user's email and save it to its' database.

Some interesting finds for today:
  Fri, 25 Jan 2008 14:44:00 +0100

Macbook Air: the thinnest notebook ever, based on Flash-memory (still there's a HDD-version), featuring a 13,3" screen and a 1.6 GHz Intel Core-Duo inside.

It's undeniably beautiful. It's unbelievably thin. But:

  1. Costs $3000 and has the same specs as a PC laptop for $1000
  2. No DVD-drive. If you want to install some software, rip CDs or watch DVDs - get an add-on drive for another $100
  3. Only one USB-port which is too little these days.
  4. No Ethernet, No Firewire, No Audio-input... But you can get an adapter for all that. For instance, an Apple USB-to-Ethernet adapter for $30. But you won't be able to use Ethernet and DVD simultaneously (see #3).
  5. Only 1.6 GHz which is a bit slow. But I've read that Apple even coaxed Intel into reworking their Core 2 Duo processor to be 60% smaller, just for the Macbook Air.
  6. RAM is un-expandable. Stick to the default 2GB.
  7. Nothing is replaceable. The battery is not user-replaceable, nor is HDD (if you choose a HDD-version). So if the battery dies in 2 years, you’ll be taking your notebook to Apple to replace it.

Yes, you pay more for smaller size, but who, exactly, is this product for? It's not a "subnotebook", but it fails to be a regular notebook.

  Thu, 24 Jan 2008 13:47:00 +0100
Yesterday we have moved our company email to Google Apps.

Basically it works like this: by simply editing the MX-records for your domain name, you can have Google servers handle all your emails. Moreover, all your employees can access their email via a GMail-like web-interface. It's a pretty nice solution for small businesses: you don't have to maintain your own email-infrastructure or rely on your hosting provider for email accounts and services.

Here's my two cents why a mISV should consider moving it's email to Google Apps:
  • Delivery. If your website sends serial numbers automatically after order completion, using an SMTP interface (which Google handles perfectly, by the way), most likely your customers sometimes complain that these emails get spam-filtered. Not with Google. Their servers almost never get listed in spam blacklists. Unlike your hosting provider's.
  • Reliable. Google servers can handle VERY high traffic levels and offer almost 100% uptime. Unlike your hosting provider.
  • Spam-free. GMail offers one of the best spam-filtering on the market (for instance, it filters more than 400 spam-messages for Jitbit Software every day). Unlike your hosting provider.
Email is not the only service provided by Google Apps. After you create an account for all your employees, you can create and share documents with Google Docs, manage shared events in Google Calendar, chat with your team in Google Talk and create web pages in Page Creator. And the best part - it's all free of charge.

So, Google Apps is just great for a small business. But enough with the pros. Here are some cons:
  • No file sharing. It would be great to be able to upload and share all file types, not just office documents. That's why I like Microsoft Live SkyDrive better.
  • No to-do lists. If you want me to move all our office work to Google Apps, give me a collaborative ToDo.
  • Privacy. This is a big one. Storing intellectual property and financial data on a third-party datacenter is risky. And even if you're OK with it, you customers might not be.
  • Google Docs? No thanks. Personally, I think that all these online text and graphic editors have no future for one simple reason - no clipboard. When our designer creates a screenshot for a product he presses "Alt + PrintScreen", then switches to Photoshop and presses "Ctrl + V". That's it. Two keystrokes. Making a document on the web is weird.

Finalizing: Google's email service is just great. Love it. But online office applications are still in their infancy.

  Mon, 14 Jan 2008 20:57:00 +0100
The eighth version of Internet Explorer will be named "IE8" (obviously). But there were options:
  • IE 7+1
  • IE VIII
  • IE 1000 (think binary)
  • IE Eight!
  • iIE
  • IE for Web 2.0 (Service Pack 2)
  • (my favorite!!!) IE Desktop Online Web Browser Live Professional Ultimate Edition for the Internet

http://blogs.msdn.com/ie/archive/2007/12/05/internet-explorer-8.aspx

What's the difference between spam and email marketing?

Spam - is unsolicited bulk e-mail (UBE) and its main characteristic is: recipients never agreed to receive it. Spammers obtain email-addresses from the Internet by searching Web pages for email addresses, scanning Google Groups for signatures, buying address-lists, reading WHOIS information for domains and subnets etc. All in all, spammers collect e-mail addresses which their owners have published for other purposes.

Legitimate email marketing is opt-in email, meaning you agree to receive newsletters, announcements or other marketing and support materials from the company. Companies who send these emails usually honor their opt policies as they don't wish to be categorized as spammers.

The key characteristics of spam:

  • you are unable to unsubscribe
  • the sender address is fake or hidden
  • the number of recipients is huge, often millions of users
The key characteristics of legitimate email marketing:

  • you can unsubscribe
  • you have agreed to get it, or at least you expect these emails
  • the number of recipients is reasonable
  • the sender address is legitimate
  • emails are personalized
Also, while spam is sent using bot-nets, or open relays, marketing emails are sent using legitimate email marketing software.

These are some distinctions between spam and email marketing.
  Thu, 10 Jan 2008 10:03:00 +0100
Short and sweet.

A stupidly simple formula for a big salary is - the company needs you more than you need the company.

Same applies to the business relations with your partners, suppliers and middlemen.
  Thu, 20 Dec 2007 18:52:00 +0100
Another example of "triggering" events with our Macro Recorder software and the IF statement. The following script makes Macro Recorder wait until Notepad window has appeared.

LABEL : start
IF WINDOW EXISTS : *notepad*
GOTO : end
ENDIF
DELAY : 2000
GOTO : start
LABEL : end
MESSAGE BOX : Notepad window found, exiting..

As you can see, this macro checks every 2 seconds, and if it finds a window with the "notepad" text in its caption, the macro exits. Simply save the above text as a plain-text file with a ".mcr" extension and load it into the Macro Recorder to test how it works.

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