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Rss Directory > Computer > Internet > VoIP & Gadgets Blog


VoIP & Gadget blog with the latest news in the VoIP and gadget space, wireless, mobile phones, product reviews, opinion & analysis.
 
Can you believe that shipments of Internet-Protocol (IP)-enabled consumer electronics reached 64 million units in 2007 -- a growth of more than 70%?

trojanhorse.jpegHowever, the market continues to be dominated by Internet-enabled video game consoles.

While many of these game console IP interfaces remain unconnected, the enormous developing installed base represents a "Trojan horse" with enormous potential for online gaming, music and video downloads as well as for a variety of Internet-based value-added services.

Already, in late 2007 Activision announced that more than 2 million songs associated with Guitar Hero were accessed through Xbox Live over the previous five months.  

All this comes from MultiMedia Intelligence. And there's much more to delve into to see where this is all going. 

(Thanks to Wired.com for the image.)

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object-world.jpgToday, Objectworld introduced Unified Communications for just 7 cents per day per user. Their platform can work with your existing non-VoIP PBX via gateways or you can go the 100% VoIP route as well since their server can communicate with any SIP-based IP-PBX.

It's a pretty feature-rich solution offering VoIP, personal call control, text-to-speech, conference server, unified messaging, integrated fax server, Active Directory-based administration, ODBC-enabled service creation environment, presence-based operator console and more. Often unified communications solutions are priced out of the range for the SMB. Essentially, Objectworld's solution helps being UC to the SMB at an affordable price.

Check out the news...

Existing PBX systems become UC-enabled delivering improved workforce productivity and efficiency

Objectworld Communications Corp., a leading provider of unified communications (UC) and communications-enabled business process (CEBP) software solutions for small- and medium-sized businesses with Microsoft Windows platforms, announced today the most cost-effective UC solution for businesses. For as little as 7 cents a day per user, businesses can reap the benefits of unified communications including email, voicemail, messaging and fax capabilities accessible from one interface and from any device.

Objectworld's bundled solutions based on organizational size deliver the lowest possible cost to customers and include VoIP, personal call control, conference server, unified messaging, integrate fax server, Active Directory-based administration, ODBC-enabled service creation environment, presence-based operator console and more.

With Objectworld's UC Server Standard Edition, businesses are not required to deploy VoIP in order to reap the productivity benefits of unified communications, saving them tens of thousands to hundreds of thousands more by leveraging their existing PBX systems in the process. However, if businesses want to upgrade their existing phone system, Objectworld UC Server SIP Edition can provide an end-to-end unified communications solution for only 37 cents a day. The 37 cents per day solution includes not only software, but also new hardware such as third-party desktop phones, server hardware and gateways.

With these new capabilities, businesses can improve workforce productivity and increase responsiveness. Depending on system size, Objectworld's UC Server can save businesses up to hundreds of thousands of dollars, demonstrating immediate business value to implement UC.

"We believe that any-sized business, especially an SMB, should be able to enjoy the benefits of a unified communications platform," said David Levy, president and chief executive officer of Objectworld. "Objectworld can deliver UC for only 7 cents a day per user for 200 users, which is amazing considering what incumbent PBX vendors are targeting for much less functionality. It's even more remarkable considering that businesses can spend 22 cents a day for coffee services for their employees. I think the return on investment is very visible."

To see a cost estimation of Objectworld's software-based solutions, incorporating Objectworld Connect-certified and supported, third-party vendors for phones such as Polycom, Snom and Grandstream, as well as a variety of media gateways, please visit http://www.objectworld.com/pricing/

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z_overview_top_tn.jpgSick and tired of getting a new PC and discovering all of the free trial software and other stuff you don't need, didn't ask for and now have clogging up valuable drive space on your new baby?

Well, looks like Sony has taken the noble step of making it possible to configure your own PC (like the VAIO notebook) without any of that extra stuff included. And they do it for free.

Like the concept? Then read more about it here.

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Anybody want to guess how many Lego bricks are made every year?

How about a clue? Let's say more than 50 million a day?  

Sounds like a lot. And yes it is! To the tune of 19 billion every year. Yes, 19 billion of those little bricks that can build just about anything -- from castles and spaceships to monster and robots.

legotrip.jpg Now Gizmodo is giving us a chance to take a video tour of the factory that makes all of this stuff.

Get this part: "While the storage areas are the most impressive part of the factory, I have to admit that nothing had prepared me for the scope and complexity that is required to make and pack 19 billion bricks every year. The scale of this factory, specially compared to the tiny bricks it produces, is absolutely breathtaking."

Need I say more -- check it out.

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ITEXPO is still two months away (September 16-18, 2008 -- Los Angeles, CA) yet Rich reports that the exhibit booth space is already 90% sold out.

Rich is pretty excited when he writes, "There has been more interest in ITEXPO Fall 2008, Los Angeles, CA September 16-18 than any other Internet Telephony Conference & Expo I can remember in recent years."

At first I thought perhaps Rich is being a bit too exuberant. After all, one well-known communications show (VON) faltered this year, so surely ITEXPO might not have its strongest show - at least if VON is any indication. But ITEXPO has been growing steadily and hasn't truly had a bad show (yet).

Also, the economy is certainly slowing, so many companies are holding back on their advertising and marketing budgets. However, if anything companies are looking to increase productivity in their communications to help reduce costs. One sure-fire way to do that is to deploy VoIP or unified communiations solutions. So perhaps that explains why in addition to the exhibit hall space being 90% sold out, pre-registration for attendees is actually ahead of last year at this time by 30%! Our VP of Marketing, Mike Genaro gave me these latest pre-attendance numbers.

Perhaps with one less IP communications show, that could have something to do with it. Rich had the same thought when he wrote, "It seems people are beginning to realize this show is the only major IP communications event left -- it is growing quickly and it draws attendees from around the world."

Here's a floor map:




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We get all excited about Adobe PhotoShop and the suite of related products that make it such a great graphics program, but there are other solid choices out there for you to take into consideration.

CorelDRbs_CDGSx4_lg.jpgAW Graphics Suite X4 is at the top of that list!

Drawing on its years of expertise, CorelDRAW Graphics Suite X4 delivers all the essential tools for today's busy designer.

You can do whatever you need to do -- create illustrations, logos, brochures, newsletters, flyers, signs, Web images and more, more, more!

You can create powerful designs using intuitive vector illustration and page layout tools or retouch and enhance photos with professional photo editing software.

How about easily converting bitmap images to editable and scalable vector files? Sure ...

Whatever your project, CorelDRAW Graphics Suite X4 will streamline your workflow.  It's got enhanced Windows Vista integration, which sure helps you avoid an hiccups.

Alas, it's only for 64- or 32-bit Windows Vista (sure would be nice to see a Mac version). 

MSRP: Full -- $429.  Upgrade -- $199.

www.corel.com


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Paul Adams contacted me recently since he's been reading my posts about Asterisk and 'Microsoft OCS 2007' integration.

Paul wrote an interesting application that enables call queuing that 'respects' OCS presence. That is, if the agent's OCS status is "Busy", "Away" or "Do not Disturb", don't send them a call from the call queue. Leveraging Asterisk.NET & the Microsoft OCS development tools - in C# (Visual Studio 2005) - he was successfully able to control calls in Asterisk 1.4 based on any user's presence in OCS.

He wrote a simple test app that register's with OCS 2007 for a single or multiple users presence. Whenever a users presence changes - OCS 2007 informs his app directly.

Using an agi entry in the Asterisk dial plan, Asterisk asks his app what to do next. Then - based on the user's presence - the app tells Asterisk to queue the call or pass it to the user.

Eventually, he intends that the user can 'register' themselves for call queues (via a web page perhaps) - and this information will be used by the app to determine what calls should go to what users & if they are available right now or now. He explained that he intends to turn this app into a service and run it on his OCS or OCS Mediation server - and control incoming calls for his call center.

He told me, "I'm impressed with Asterisk.NET - and with the tools from Microsoft - they have made it really easy to monitor presence. It's more difficult to CHANGE presence - but I'm not so worried about that right now."

With information Paul sent me I was able to write a tutorial on controlling Asterisk based on an OCS user's presence. Credit goes to Paul for this tutorial.

Controlling Asterisk based on an OCS 2007 User's Presence Tutorial

This tutorial, although very basic, demonstrates is that it's easy to add 'OCS presence' awareness to desktop apps written in Visual Studio. Then you can control Asterisk using Asterisk.NET.

This is not intended to be a professional, server-based solution (because it uses the desktop Office Communicator client) - there is other MS development API's for OCS server interaction. Still, this provides some powerful presence integration with the popular Asterisk and OCS 2007 platforms.

Microsoft's Office Communication Server 2007 does not include call queuing, (it is believed call queuing shall be included in R2 of OCS 2007 - but how it will function or what it will offer is not yet clear).

Asterisk can provide call queuing - but Asterisk is not aware of the presence of a user in OCS. So how do we control Asterisk to pass calls to OCS users based on their presence?

Tools needed:
- Microsoft's C# - there is a free version of C# called the Express Version which maybe suitable for this - Visual Studio Professional 2005 or later works just as well.
- Asterisk.NET (1.4.0.1) - http://sourceforge.net/projects/asterisk-dotnet
- Microsoft Office Communicator 2007 SDK 
- Office Communicator Presence Controls

You can 'tweak' the example app provided with Asterisk.NET & demonstrate this can be done.

"Preparing your Persona"
Install the "Office Communicator Presence Controls".
Now open "Program Files\ Microsoft Office Communicator 2007 Presence Controls".

Here you will find a readme.doc. Pages 7 & 8 tells you how to compile the managed control - which will produce "PresenceControls.dll".

Remember where this dll is - we'll need it later. Close this project.

"Check Asterisk.NET works with your Asterisk server"

On your Asterisk server, edit your extensions.conf file and add these 2 lines in any context you wish to use:
exten => 200,1,agi(agi://<ip address of dev PC in here>/customivr)
exten => 200,2,Hangup()


Open Asterisk.NET in Visual Studio - once loaded - you should see two projects inside it:

Asterisk.NET & Asterisk.NET.Test

Under the Asterisk.NET.Test project - view the code in "Program.cs". Update the IP address & login credentials to match your Asterisk server.

From the Solution Explorer panel, right-click on the Asterisk.2005 solution - and choose Rebuild. When it finishes - navigate in Windows to the "bin\Release" subfolder under the Asterisk.NET folder. Run the Asterisk.NET.Test.exe

You should see a command window running the test app. You should now be able to use a softphone to connect to Asterisk - and dial 200. If you are watching the Asterisk console - you should be able to see Asterisk receiving instructions from the test app running on your desktop.

"Amend the Asterisk.NET test app to react to OCS presence"

Return to the Asterisk.NET solution in Visual Studio. Right click on Asterisk.NET.Test - choose Add...- and from the sub-menu, choose Windows Form... I shall leave the name of the form as default - Form1.cs

Look at Form1.cs in the Designer View (not code view). Right-click anywhere in the toolbox panel & select "Choose Items..." You should see this window...
visual-studio-toolbox-items.jpg


Press "Browse...". Now find the "PresenceControls.dll" from earlier. This will add the following two controls to the toolbox.
personalist.jpg

The "Persona" control is to monitor one user, and the "PersonaList" monitors multiple users.

Drag a "Persona" control onto your form. Now change the "Modifiers" property of the "Persona1" control to Public.

Now change to the code view for Form1.cs. Immediately after the InitalizeComponent line, I added a line to assign a user to the persona control - as below:

InitializeComponent();
persona1.SipUri = "<username>@<domainname.com>";


Once assigned a SipUri - the Persona control will register with the OCS server for that user - and continue to receive updates from the OCS server whenever the presence changes for that user.

You do have to have Office Communicator installed for the persona control to work - but the assigned user can be any user that you can detect presence for. Basically - if you have the permissions to add a user to your contacts in the Office Communicator (OC) client - you can monitor the presence of that user here.

Move to the code view of Program.cs - and change line 29 to exclude the checkManagerAPI(); command - like this below:

// checkManagerAPI();
checkFastAGI();

Move to the code view of CustomIVR.cs - here is the code controlling Asterisk when you dial the extension numbered 200.

Approx line 40 - after the answer command, add a new line to create an instance of the form1 we created.

Form1 testform = new Form1();

The form contains the persona control for our user.

We then use the persona control within the IVR code to control the call flow based on the presence of that user. "TextStatus" from the Persona control will give us a text response of the status of that user.

Use this line to display to the console the status of the user:

Console.WriteLine(testform.persona1.TextStatus);

Then use this code anywhere within the IVR code to control call flow based on the presence of the user in OCS.

if (testform.persona1.TextStatus == "Busy" || testform.persona1.TextStatus == "On the Phone")
{
<runs some code in here if the user is busy or one the phone>
}


Note that within OCS the "On the Phone" status is used when a user is on the phone (doh!) - but from an OC client it appears their status is set to "Busy".

If a user is not logged in to OCS - the presence is set to "Unknown". It also shows the text from the four OC client custom presence states if you have used them.

Rebuild the Asterisk.2005 solution - and run the Asterisk.NET.Test.exe again. Now when you call 200 from a Asterisk connected softphone - you should see the presence of the OCS user you are monitoring appear on the console of the test app each time the IVR menu 'loops'.

To help with troubleshooting - this is the contents of the "Release" directory when finshed.
asterisk-net-release-directory.jpg

Note: Make sure you have you need RTMPLTFM.dll & Uccp.dll in the working directory.

Happy OCS 2007 presence integration with Asterisk! If you try it, let me know how it goes.

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plumble-logo.jpgYou remember Pudding Media, right? They offered ad sponsored phone calls in exchange for "listening" in on your phone conversations so it could target audio ads. Pudding Media essentially leverages keyword wordspotting using speech recognition. Well, today, I learned about Plumble from Telecom Monthly. The article seems giddy with what it thinks is some new revelation...
Once in a blue moon, a new product comes along with an idea so obvious that you just want to slap your forehead that you didn't think of it first. For a couple of years, companies like Jajah and Skype have been offering "Free" phone service. But both still collect your credit card number and charge you for calls that you make off their networks. So they aren't really "Free," although they can come close if you call mostly other Jajah or Skype users.

Plumble, The Free Phone Service

A new beta service called Plumble offers actual free phone calls without collecting your credit card number or even your name.
Well, Pudding Media offers free ad-sponsored calls, so this is nothing new. Of course, I didn't care for Pudding Media's eavesdropping ad model. Plumble is limited to U.S. and Canadian calling, which isn't that expensive anyway. Where's the international free calling? Heck Jajah has been offering free international calling since 2006. Further, Plumble requires that you dial 818-742-0110. Um, that's not toll-free - that's a California area code. So I have to pay to dial long-distance to make a "free" phone call? Not to mention it is currently limited to 5 minute phone calls. Thus, this is only useful for short calls anyway and only for people where 818 is a local call.

Thanks, but no thanks.

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Comments on this Entry:

(Dusty on Jul 21, 2008 4:00 PM) Sorry folks. The plumble.com/G site is really just a test. Calls are set for just 2.5 minutes so we can test the call flow end to end. While the /G page is up, you are free to make a call, but we really don't have it up for end users at the moment. When we finally launch, we'll have local numbers across the country which you can use to dial in for free and terminate your call to dozens of countries world wide. Calls will be 10 to 20 minutes in max length. We will not be asking for any form of payment or obtrusive demographic info. Unlike other services, we are really free and we respect your privacy. Feel free to give the test a try if you are curious. Otherwise, you can keep track of us at Plumble.com for more info on when we are launching. Thank you and I'm sorry about the incomplete info you picked up online.

(Tom Keating on Jul 21, 2008 5:45 PM) Thanks for providing additional info. I'm still a bit skeptical you can find advertisers, but if you build it, AND users come, then so will the advertisers. Good luck!

i19.jpgFree Wi-Fi access from AT&T on the iPhone?

More like "now you see it, now you don't"?

Or more like, "let's try it for a while and see" -- or maybe "we can change our mind and nobody will notice" -- maybe before the days of blogs and instant communications and publishing that might have held true, but not any more.

If you want to see what all the noise is about, click here.

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The Apple iPhone 3G is now a week old and what a week it's been!

ref_iphone3g_pair.jpgHow about this for out of the box -- 1 million sold in the first weekend!  

And now I'm wondering how sales kept up through the week ...

But yikes! Now there's a shortage!

Aren't gadgets great! Too many, too little ... it's not easy to be a manufacturer when you can have problems about selling too little product and then too much product! Yikes again!

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I've written about T-Mobile's VoIP blocking shenanigan's here, here, and here.  Not to mention their blocking of MinuteWatcher for tracking cellphone minute usage. I also wrote how Truphone won an injunction against T-mobile ordering T-Mobile UK to stop blocking calls to Truphone. T-Mobile's heavy-handed blocking tactics is getting a bit old.

Well, according to TUAW, T-mobile is at it again. Thilo Salmon, CEO of sipgate, told TUAW that T-Mobile Germany has asked his company to cease and desist offering the company's VoIP software called sipgate, which can run on the Apple iPhone. sipgate launched their VoIP app for the iPhone in June.

I busted out laughing when I read, "T-Mobile claims that sipgate is making the jailbreak process appear more attractive, which could lead customers to breaching their contracts."

Yeah, so? If I buy a radar detector does that mean I'm more apt to speed? Maybe, but that doesn't mean I can't legally (in most states) purchase a radar detector. You can't block something just because it might 'entice' someone to do something that breaches a contract or the law.

Now if T-Mobile makes its customers sign a contract stating they won't jailbreak their phone or install VoIP, that's fine. If you catch the users doing so, then you can cancel their service, demand the cancellation fee, etc. But you can't pre-emptively punish your customers or 3rd party applications for something they may or may not do. You have to break the contract first, then you have a breach of contract and not one second before.

T-Mobile's contract currently disallows jailbreaking, running VoIP, instant messaging, and VPN applications. But again, you can't send cease-and-desist letters to 3rd party companies because they haven't done anything wrong. It's not illegal to write software. Just like guns. It isn't illegal to own a gun, but you can use a gun illegally. Do you send cease-and-desist letters to gun manufacturers? No. You prosecute the gun owners who use their guns illegally, i.e. taking it into a school, shooting someone, etc.

The interesting part is that sipgate only works via WiFi (and not GPRS or EDGE), and doesn't run on T-Mobile's wireless data network. So it's not like sipgate is bypassing T-Mobile's per-minute voice service entirely using an unlimited data plan. WiFi hotspots aren't ubiquitous either, where as you can get GPRS/EDGE data service much more readily. You could argue blocking VoIP on GPRS/EDGE/3G has some merits. Even the iPhone blocks VoIP unless it goes over WiFi -- but the iPhone at least permits VoIP over WiFi!

sipgate said it does not plan to comply with the order. The article states that Salmon boldly claims, "we may need to fight this all the way through the courts." and suggested that it's largely a government policy issue for Germany, and wants to lobby for a net-neutral environment for telecom carriers.

fight-the-good-fight-triumph-album.jpgFight the good fight, sipgate! I'm with you all the way.

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Anybody remember the big noise about 3D 58.jpgvirtual worlds and how they are going to change our lives forever?

Well, that may still be true today, but how about the big time scam -- and big time bucks lost -- with "Second Life"?

The Wall Street Journal covers this very nicely and then takes us into the future for where we might be headed.

BTW, what avatar were you?

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appstore_app2image_20080609.jpg I know it's still early days in the history of the iPhone 3G, but with a million sold already (and steadily counting!), wanted to find out what some of the most popular iPhone 3G apps are.

Now I could go to some other places and get the Top 10 or Top 25 list, but I wanted to get some direct feedback from you.

Do you have a favorite that you can't believe you lived without until now?

So let us know, OK?

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Comments on this Entry:

(db on Jul 18, 2008 11:07 AM) favorite app: Twinkle favorite game: HoldEm

(db on Jul 18, 2008 11:15 AM) Forgot Pandora. Can I have 3? :)

Not that anyone can't write about anything at any time (particularly as bloggers), but we already covered how the computer mouse may become extinct anytime soon -- ah, about a week ago.
 
See the VoIP & Gadgets Blog piece here.

But if you want to read the "follow-up story" on this topic that's making the rounds today, click here.  But they really do take a look at what the future may hold ...

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microsoft-logo.gifIn a rare move, Microsoft is now offering free unlimited installation and compatibility support for Windows Vista, but only for Service Pack 1 (SP1). This even includes FREE phone support!

So fear not upgrading or installing Vista SP1 - Microsoft's got your back!

Note: Chat and e-mail support is available only in the United States and Canada.

This support for SP1 is valid until March 18, 2009.

Here's a screenshot of the Microsoft Help & Support page:
vista-sp1-free-support.jpg


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itexpo-logo.jpg broadsoft-logo.gif

Some BroadSoft, Fonality, and ITEXPO news all rolled in one. First, TMC put out a release about BroadSoft keynoting the next ITEXPO, the leading VoIP conference:

The energy behind the upcoming ITEXPO West 2008 (www.ITEXPO.com), the industry's only Major Communications event taking place this Fall, continues to grow everyday. The most recent news - Broadsoft CEO, Michael Tessler, has committed to delivering a keynote speech, which will take place on Wednesday, Sept. 17, 2008, at 3 p.m. at the Los Angeles Convention Center. This news, while significant, is only one of many reasons not to miss this year's conference. For a full agenda, please visit: http://www.tmcnet.com/voip/conference/west-08/w08-conferences.aspx.

BroadSoft, a SIP-based service provider, also announced today that they've teamed up with Fonality to offer managed IP PBX for service providers. BroadSoft certified that Fonality with BroadWorks, annd Fonality Welcomes BroadSoft into its FACE Program.

Fonality®, the leading provider of open-source phone systems, and BroadSoft Inc., the leading provider of VoIP application software, announced today that the two companies have certified their products to work together, enabling service providers to market and deploy Fonality to their small and medium-sized business (SMB) customers with confidence. BroadSoft®, which provides VoIP applications and SIP trunking to seven of the top 10 and 13 of the 25 largest carriers worldwide, has completed certification of Fonality trixbox® Pro and PBXtra® with BroadWorks®, BroadSoft's industry-leading VoIP application platform for fixed-line and wireless service providers. BroadSoft has also joined the Fonality Authorized Certified Ecosystem (FACE).

BroadWorks offers a range of carrier-grade applications that includes hosted PBX, unified communications, mobile PBX, business trunking, and residential broadband. Fonality products include a family of open-source-based, hybrid-hosted IP PBX offerings tailored for SMBs. By certifying the products together, the companies offer service providers a complete line of hosted and premise-based unified communications offerings for customers of all sizes.

"By collaborating with Fonality, we're giving service providers a way to go to market quickly with fully integrated, market-tested offerings for smaller companies," said Leslie Ferry, Vice President of Marketing for BroadSoft. "Service providers can now take new products to their customers with the confidence that comes from knowing that both companies' solutions will work together seamlessly."

"BroadSoft is the dominant VoIP platform deployed by service providers and MSOs," said Chris Vuillaume, Vice President of Business Development and Channels at Fonality. "Their certification is an important stamp of approval for Fonality products and expands our market opportunity to include Tier 1 and Tier 2 providers."

Fonality business phone systems are designed for modern workplaces, accommodating companies that have a mix of office, mobile and home-based workers. Fonality solutions support both VoIP calling and traditional phone lines, allowing a smooth transition for businesses upgrading their calling services. Its patented, hybrid-hosted architecture allows employee identity to be maintained as they travel between work, home and hotels. Fonality products, when paired with the award-winning HUD® presence software, provide a unified view of Instant Messaging, e-mail and calling for all fixed and mobile workers.

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why-blu-sweepstakes.jpg

Sony Pictures Home Entertainment and Blu-ray have teamed up with Brickfish to launch the "Why Blu?" campaign at http://www.brickfish.com/Entertainment/whyblu?tab=entries&=blu_pr.

The campaign asks entrants to create a poster, ad or video highlighting the "supreme quality" of Blu-ray Discs.

The grand prize winner, selected by Sony from the top 50 highest-scoring entries, will win a Sony PlayStation 3 with a built in Blu-ray Disc player, and a collection of 8 Sony Pictures Home Entertainment Blu-ray movies. Prizes will also be awarded for the entry that gets the most attention across the Internet and to weekly sweepstakes winners.

Be quick though - only 14 days 14 hrs 15 mins to go!

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Steve Leon, HyperOffice's PR rep emailed me last night to tell me about the latest version of HyperOffice which works with the new Apple iPhone. HyperOffice gives business users of iPhone the ability to share documents with and without Microsoft Exchange, Sharepoint. HyperOffice today launched a new public beta of business collaboration tools that do more than connect the first and second-generation Apple iPhones to secure corporate email, contacts, calendars, tasks and notes.

This second beta of HyperOffice for the iPhone includes usability enhancements and, more significantly, access to shared documents, using built-in tools that connect to corporate messaging systems and operate as an alternative to Microsoft Exchange and Sharepoint. "This is what the new iPhone 3G does not have," said Farzin Arsanjani, president of HyperOffice.

"MobileMe and support for Microsoft Exchange ActiveSync begin to finally give business users of the iPhone the ability to sync and share calendars, contacts, email and tasks. That's what we delivered back in January 2008 with the initial beta of HyperOffice collaboration tools for the iPhone.

"But they're still basically emailing files back and forth as attachments. You're not managing documents with online storage, version control, user rights and workflow," said Arsanjani.

"In contrast, with HyperOffice, five people in three cities in two time zones can all work with the same spreadsheet at the same time, trying to knock out a proposal by deadline."

HyperOffice operates as software-as-a-service. It works on the iPhone. It works on any smartphone -- including the Blackberry. It works on any PC, Mac or handheld device. All users need is a browser and an Internet connection. There's nothing to download from iTunes. There's nothing to install, fix, upgrade and patch.

Just switch on your iPhone. Fire up Safari. Log into your HyperOffice account. That gives users a suite of web-based applications that deliver the power and productivity of collaboration software that only the largest company with a mammoth IT budget could otherwise afford.

Where iPhone 3G users can now sync email, calendars and contacts to personal desktop computers, HyperOffice transforms the iPhone into a business collaboration tool. At the office, at home or while traveling, users of the iPhone with HyperOffice may also share group and project calendars with team members and clients who also use Outlook and HyperOffice. Users may also retrieve, share and update address books, projects and tasks, and manage documents with online storage, versioning, user rights and commenting. HyperOffice also provides discussion groups, security and backup; and business-class email without spam and viruses.

Plus, if you're working on a Mac or PC, HyperOffice also offers web conferencing, Exchange and Sharepoint functionality, Outlook sync, Intr