1. consumer's bad experiences Over 80% percent of the customers do not go through the terms and onditions of the product manufacturers or the vendors while they are into buying process. Most terms and conditions printed in the reverse of invoices are in very small latter and long sentences and handed over to the customer after the purchase is done or payment is made, which generally customers avoid reading. Did we ever realize that this would lead to consequences when we find the product has manufacturing defect. Returning the defective items becomes most difficult finally in most cases the issue leads to bitter arguments and bad customer experiences. Finally, the vendors win by excuses of having intimated in the invoice. write your bad experience as a consumer and world know. Consumer rights is human rights to rights of information. From:http://members.tripod.com Added on: 2005-12-19 20:22:11 Language:English News > Economy & Business
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